Account Settings
Manage your Manaia account, security settings, household members, and privacy preferences from the Settings page in your dashboard.
Changing Your Password
1. Go to Settings > Account > Change Password
2. Enter your current password
3. Enter your new password (minimum 12 characters)
4. Confirm the new password
5. Tap Save
If you've forgotten your password, use the Forgot Password link on the login page at auth.manaia.io. A reset link will be sent to your email.
Multi-Factor Authentication (MFA)
MFA adds an extra layer of security to your account. We strongly recommend enabling it, especially if you're the household owner.
Setting Up Passkeys (Recommended)
Passkeys are the most secure and convenient MFA method. They use your device's biometrics (Face ID, Touch ID, fingerprint) or a hardware security key.
1. Go to Settings > Security > Passkeys
2. Tap Add Passkey
3. Follow your device's prompt to register the passkey
4. Give the passkey a name (e.g. "iPhone" or "MacBook")
You can register multiple passkeys across different devices. When signing in, your browser will offer to use your passkey automatically.
Setting Up Email OTP
1. Go to Settings > Security > Email OTP
2. Toggle it on
3. A verification code will be sent to your email to confirm
After setup, you'll receive a 6-digit code via email each time you sign in from a new device.
Recovery Codes
Recovery codes are one-time backup codes you can use if you lose access to your MFA method:
1. Go to Settings > Security > Recovery Codes
2. Tap Generate Recovery Codes
3. Save these codes somewhere safe — they're shown only once
4. Each code can be used once
We recommend printing them or storing them in a password manager.
Household Members & Roles
As the household owner, you can invite other adults to help manage your Manaia household.
Roles
| Role | Description |
|------|-------------|
| Owner | Full access to all settings, billing, and member management. One per household. |
| Admin | Can manage profiles, devices, and view reports. Cannot change billing or remove the owner. |
| Guardian | Scoped access to specific profiles they're assigned to. Can view reports and adjust rules for their assigned profiles only. |
| Member | Basic access. Can view their own profile and request changes. |
| Child | Restricted access. Can view their own activity and submit access requests. |
Inviting Members
1. Go to Settings > Household > Members
2. Tap Invite Member
3. Choose the invitation method:
- Email invite — enter the person's email address. They'll receive a link to accept the invitation.
- QR invite — generate a QR code that anyone can scan to accept the invitation (useful for in-person setup).
4. Select the role for the new member
5. The invitation is valid for 7 days
Managing Members
From the Members page, you can:
Notification Preferences
Control how and when Manaia contacts you:
Email Notifications
Push Notifications
Available through the Manaia app on iOS.
Adjusting Preferences
1. Go to Settings > Notifications
2. Toggle each notification type on or off
3. For email notifications, you can also unsubscribe via the link in any email
Data Export
Export all your Manaia data at any time:
1. Go to Settings > Privacy > Export My Data
2. Tap Request Export
3. We'll prepare your data and email you a download link
4. The export includes: account data, profiles, device list, query logs, threat detections, and reports
5. Data is provided in JSON format, encrypted with your account's KMS key
6. The download link expires after 7 days
Account Deletion
To permanently delete your Manaia account:
1. Go to Settings > Privacy > Delete My Account
2. Read the warning about what will be deleted
3. Confirm by entering your password
4. A 30-day grace period begins
During the grace period:
After 30 days, all data is permanently and irreversibly deleted from all systems.
Transferring Ownership
If you need to transfer household ownership to another member:
1. Make sure the new owner is already a member of your household with an Admin role
2. Contact support@manaia.io with both email addresses
3. Our team will process the transfer securely
Need help? Visit the Support page or chat with our AI assistant.