Accessibility Statement

Our Commitment

Manaia Tech Pty Ltd is committed to ensuring digital accessibility for people of all abilities. We believe that everyone deserves to protect their household online, regardless of disability. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across all of our digital properties, consistent with the Australian Disability Discrimination Act 1992 (Cth).

What We Do

To help ensure accessibility, we take the following measures:

• Use semantic HTML elements and ARIA attributes where appropriate
• Provide sufficient colour contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text)
• Ensure all interactive elements are keyboard navigable
• Provide text alternatives for non-text content
• Use accessible component primitives from the Radix UI library
• Support screen readers with appropriate labelling and landmark regions
• Ensure the interface is usable at up to 200% zoom
• Avoid content that flashes more than three times per second

Scope

This statement applies to the following Manaia digital properties:

• manaia.io — main website
• app.manaia.io — consumer dashboard
• auth.manaia.io — authentication gateway
• Manaia iOS application
• Manaia Android application

Known Limitations

While we strive for full conformance, we are aware of the following areas where we are working to improve accessibility:

• Some interactive charts and data visualisations in the dashboard may not be fully accessible to screen readers. We provide text-based alternatives where possible.
• PDF reports (monthly scorecards) may have limited accessibility. We are working to improve the structure and tagging of generated PDFs.
• Some third-party embedded content (e.g. Stripe checkout) is outside our direct control. We work with these providers to encourage accessibility improvements.

We are actively working to address these limitations. If you encounter any accessibility barriers, please let us know (see below).

Feedback & Contact

We welcome your feedback on the accessibility of Manaia. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: support@manaia.io (subject: Accessibility)
• Entity: Manaia Tech Pty Ltd
• ABN: 52 696 183 703

We aim to respond to accessibility feedback within 5 business days. Where a barrier prevents you from using the service, we will work with you to find an alternative way to access the information or functionality you need.

Enforcement

If you are not satisfied with our response to your accessibility concern, you may lodge a complaint with the Australian Human Rights Commission under the Disability Discrimination Act 1992. Visit humanrights.gov.au/complaints or call 1300 656 419.