Billing & Plans
Manaia offers four plans designed for different household needs. Every new account starts with a 14-day free trial of Guardian Pro so you can experience the full feature set.
Plan Comparison
| Feature | Solo Shield | Duo / Elder Protect | Guardian | Guardian Pro |
|---------|-------------|---------------|----------|--------------|
| Devices protected | 3 | 8 | 15 | 50 |
| Profiles | 1 | 2 | 10 | 25 |
| Content filtering | 3 categories | All 9 categories | All 9 categories | All 9 categories |
| Threat protection | Malware & phishing | Malware & phishing | Malware & phishing | Malware & phishing |
| Schedules | 1 per profile | 1 per profile | Unlimited | Unlimited |
| Custom rules | 10 | 50 | 200 | Unlimited |
| Screen time limits | — | — | Per profile | Per profile |
| AI safety reports | — | — | Daily & weekly | Daily & weekly |
| Conversation starters | — | — | Weekly | Weekly |
| Roaming app | — | 1 device | 5 devices | Unlimited |
| Email breach alerts | 1 email | 2 emails | 5 emails | Unlimited |
| Priority support | — | — | — | 4-hour response + callback |
| Monthly price | $9.95 | $19.95 | $39.95 | $59.95 |
| Annual price | $99.50/yr | $199.50/yr | $399.50/yr | $599.50/yr |
Free Trial
Every new account gets a 14-day free trial of Guardian Pro. During the trial:
- All Guardian Pro features are available
- No credit card required to start
- At the end of the trial, you'll be prompted to choose a plan
- If you don't choose, your account moves to Solo Shield (no data lost — your profiles and settings are preserved, but some features become unavailable)
Choosing a Plan
- Solo Shield — Ideal for individuals or couples who want core filtering on a few devices
- Duo / Elder Protect — Designed for protecting elderly family members with full content filtering
- Guardian — The most popular family plan with screen time, AI reports, and multiple profiles
- Guardian Pro — For families who want the complete feature set including unlimited breach alerts and priority support
Managing Your Subscription
Upgrading
1. Go to Settings > Billing in the dashboard
2. Tap Change Plan
3. Select the new plan
4. Confirm — the upgrade takes effect immediately
When you upgrade mid-billing cycle, you're charged a prorated amount for the remainder of the current period.
Downgrading
1. Go to Settings > Billing
2. Tap Change Plan
3. Select the lower plan
4. Review the downgrade preview (shows which features will become unavailable)
5. Confirm — the downgrade takes effect at the end of your current billing period
If your current usage exceeds the new plan's limits (e.g. you have 8 profiles but are downgrading to Solo Shield which allows 1), you'll need to reduce usage before the downgrade takes effect.
Annual Billing
Annual billing saves approximately 2 months free compared to monthly billing. You can switch between monthly and annual billing at any time from the Billing page.
Payment Methods
Manaia uses Stripe for payment processing. We accept:
- Visa, Mastercard, American Express
- Apple Pay and Google Pay (where supported)
Your payment details are stored securely by Stripe — Manaia never sees or stores your card number.
Invoices
Invoices are generated automatically after each payment. View and download them from Settings > Billing > Invoices in the dashboard.
Cancellation
To cancel your subscription:
1. Go to Settings > Billing
2. Tap Cancel Subscription
3. Your protection continues until the end of the current billing period
4. After that, your account moves to Solo Shield
Your profiles, settings, and historical data are preserved. You can re-subscribe at any time to restore full access.
Refunds
If you're not satisfied within the first 30 days of a paid subscription, contact support@manaia.io for a full refund.
Questions? Visit the Support page or chat with our AI assistant.